Bought new box and connected all cables and the TV. New batteries in IR remote. Doesn't matter where I am on the screen, the up arrow key on the remote takes me out of NEO U9-H and back to HDMI. The OK button works sometimes with delay.
I was able to enter the internet password with virtual keyboard. But any other application the virtual keyboard doesn't come up. I want to sign into Skype but the virtual keyboard doesn't pop up. With lots of playing around I can get to the Skype sign in box, pressing OK just clicks but does nothing. No virtual keyboard to enter my user ID.
Not sure what I can do from here.
I was able to enter the internet password with virtual keyboard. But any other application the virtual keyboard doesn't come up. I want to sign into Skype but the virtual keyboard doesn't pop up. With lots of playing around I can get to the Skype sign in box, pressing OK just clicks but does nothing. No virtual keyboard to enter my user ID.
Not sure what I can do from here.