A2 lite usb prob

jebll

Member
Hi,
My new a2 lite is not functioning normally, with new u9-h.

Have read all posts available and tried re-calibration & re-pairing.

My old a2 (non lite -used for 5yrs with x7) works perfectly, with the u9-h.

Symptoms
- was ok for first 24 hours of operation.
- noticed keyboard not mapped correctly.
- no led function on caps lk.
- starts fine, then after 30s goes dead, after 1m no front led, only the power off function and fn led work.

Can be brought back to life if usb receiver is taken out of unit and reinserted but only if in the centre usb slot and again only for 30s.

Tried pairing a2 lite with old a2 usb receiver, not successful.

Don't know if it's related/relevant but a2 lite does not function with pc either, although computer recognizes it.... original a2 again is fine.

I read somewhere about taking the usb dongle apart to fix this prob on the original a2. Could have been on the old forum.

Bought this set on ebay, so have limited time to sort out or should I contact minix directly?

Any help or suggestions would be appreciated.

Thanks
 
Could be a low voltage issue for the batteries.
Does it remain the same result when you have changed a pair of new batteries?
 
Hi,
My new a2 lite is not functioning normally, with new u9-h.

Have read all posts available and tried re-calibration & re-pairing.

My old a2 (non lite -used for 5yrs with x7) works perfectly, with the u9-h.

Symptoms
- was ok for first 24 hours of operation.
- noticed keyboard not mapped correctly.
- no led function on caps lk.
- starts fine, then after 30s goes dead, after 1m no front led, only the power off function and fn led work.

Can be brought back to life if usb receiver is taken out of unit and reinserted but only if in the centre usb slot and again only for 30s.

Tried pairing a2 lite with old a2 usb receiver, not successful.

Don't know if it's related/relevant but a2 lite does not function with pc either, although computer recognizes it.... original a2 again is fine.

I read somewhere about taking the usb dongle apart to fix this prob on the original a2. Could have been on the old forum.

Bought this set on ebay, so have limited time to sort out or should I contact minix directly?

Any help or suggestions would be appreciated.

Thanks
Please send me a PM if this problem persists after trying new batteries.
 
So, just to keep anyone watching this thread updated. Things didn't improve with new batteries and I contacted minix John direct, through customer service.

I wish all companies in the world had this type of after sales service. My unit was faulty, I received a new one, sent from Hong Kong, in less than a week.

Fantastic minix.
 
Please send me a PM if this problem persists after trying new batteries.

I have 2(two) A2-lite remotes and both have their own "issues". One is very slow to respond when I press on the DPAD (like a clear delay in response) and the other "double-presses" quite often when using the DPAD.
I believe the remotes are great, but no-all-remotes are built equal in terms of quality-standard :p

I've mentionned this in another forum. Do you think I could send you back one of them and have a proper-replacement?
 
I have 2(two) A2-lite remotes and both have their own "issues". One is very slow to respond when I press on the DPAD (like a clear delay in response) and the other "double-presses" quite often when using the DPAD.
I believe the remotes are great, but no-all-remotes are built equal in terms of quality-standard :p

I've mentionned this in another forum. Do you think I could send you back one of them and have a proper-replacement?
Please send me a PM containing an electronic copy of your invoice/receipt for the remotes.
 
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