Downloaded the pro os 1903

TerryD said:
Well I might have progressed a little but I don't know. I got hold of a wired keyboard and I reached the stage of switching on and it fired up. Then I found out that the wired keyboard is not compatible with my mouse so I have no method of checking the drive status.
Click to expand...

Hang on, if you're in the actual BIOS are you seeing your SSD in the boot options or not?

If yes, follow the instructions included in the OS installation thread to disable the eMMC & set your SSD as the primary boot device. (It doesn't matter as the WINPE flash drive will still initialize as the primary boot device to install Win 10 if an existing OS isn't detected, after which you can simply pull the flash drive & the system will then boot from your SSD anyway.)

By which time, you shouldn't need a wired keyboard & hopefully you'll then be able to reboot & revert to using your wireless keyboard again as you'll be past the previous BIOS restriction.
 
These are the problems I am facing.
The root directory is the same; no 'LOST.DIR' file again.
I went to Chipset and disabled eMMC.
I looked at BOOT and saw (Windows Boot Manager) was Priority 1 and saved & exit.
I open the NEO but it is still the original NEO and I don't have any internet or wifi.
 
TerryD said:
These are the problems I am facing.
The root directory is the same; no 'LOST.DIR' file again.
I went to Chipset and disabled eMMC.
I looked at BOOT and saw (Windows Boot Manager) was Priority 1 and saved & exit.
I open the NEO but it is still the original NEO and I don't have any internet or wifi.
Click to expand...

What LOST.DIR? The Win installation files you've created on the WINPE flash drive is a completely fresh & clean copy of Windows with no updates, it doesn't have a LOST.DIR.

You just disabled the copy of Windows on the eMMC & acknowledged that fact, how exactly are you going to have Wifi or internet access with a system that no longer has an operating system installed until you install one to the SSD following the included guides?

Have you since followed the original instructions to install Windows to the SSD itself after configuring the BIOS? What happened? How has this apparently failed or is it in fact functioning?

TerryD said:
Somewhere along the line when I still had the internet, I did a windows update.
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Then it sounds like you're updating the copy of Windows on the eMMC & the eMMC hasn't been successfully disabled in the BIOS!!!!

Although, nothing is really being stated with any clarity to make a positive determination one way or another of what you have or haven't actually done, or what's now happening!!!

You're talking about doing Win updates so are you in fact updating the copy of Win on the eMMC or have you successfully installed Win to the SSD without realising you've been successful?

The BIOS for the N42C-4 is incredibly simple & if you've been in there, why can't you alter the settings as included in the guide?...

Look under CHIPSET -> SOUTH CLUSTER CONFIG -> SATA DRIVES. (This will display the name, model & size of a SUPPORTED SSD connected to SATA Port 0 .If it isn't listed, then I'd wonder if there's an issue with your SSD. (It's definitely not an NVME SSD right? As the N42C doesn't support NVME)

Next, enter the SCC CONFIGURATION (also in the SOUTH CLUSTER settings, & select DISABLE for the SCC EMMC SUPPORT. (The system will no longer boot into Win 10 as you'll be disabling the internal memory with the Windows 10 pre-installation until you install Windows to the SSD yourself.)

Next, set your BOOT OPTION PRIORITIES. (Mine has always been set thus & I've experienced no issues as a result)....

1. Windows boot manager
2. UEFI: IP4
3. UEFI: IP6
4. UEFI: BUILT IN EFI

SAVE AND EXIT.

(If your SSD isn't listed, then it's up to you what to do in the meantime!! Configure the BIOS regardless, disable the eMMC anyway & simply wait for a supported SSD to use the device. Or, re-enable the eMMC to use the device as it is for now with Windows running on the internal memory until your SSD replacement arrives, & then disable the EMMC again when you install & configure the replacement SSD.)

It really would help to defragment your explanations of what is or isn't happening as the only picture I'm building up for certain right now looks something like ;).....

https://images.app.goo.gl/KFCP7d3PvnutSPSq7
 
Thank you ArcticWolf. I really appreciate your help. I know I'm in the original BIOS because it says so when I open it.
Chipset > SATA mode selection > SATA Port 0 (Not installed)
What do I do now?
 
The SSD and the Crucial 16 GB kit are now installed in the NEO (but not recognized). Do I now have to reconnect the stick with the downloaded WINPE flash drive?
 
TerryD said:
The SATA is labelled WD500G3BOB-00AXS0
Click to expand...

OK, no worries....

The model you've stated essentially links me immediately to the WD website for an M.2 SA510 SSD, does that match the product you have?

https://www.westerndigital.com/products/internal-drives/wd-blue-sa510-sata-m-2-ssd#WDS500G3B0B

TerryD said:
The SSD and the Crucial 16 GB kit are now installed in the NEO (but not recognized). Do I now have to reconnect the stick with the downloaded WINPE flash drive?
Click to expand...

Right, so you're saying that neither the new RAM or the SSD are being recognised in the BIOS at all? That being the case, slow down with thinking of installing Win from the flash drive again & first determine that the new hardware is actually functional!! It should be visible in the BIOS, if it isn't, something obviously isn't right!!

Having said that, if you want to just try installing Win to the SSD despite the new hardware not being detected in the BIOS, then by all means try it on the off chance it simply works, just don't be surprised if nothing happens because the BIOS can't see the hardware.

A double failure would be highly improbable but not impossible, however, did you at least source the hardware from a trusted vendor? Make sure you're also taking basic measures to prevent damage to static sensitive hardware & that you're not damaging this hardware yourself!!!

Ultimately, you're going to have to break this troubleshooting down into 2 separate chapters for a start.

Given as there already seems to be some doubts as to the status of the SSD, personally I'd leave the new RAM installed & double check that's all OK first....

1. Re-enable Windows on the eMMC in the BIOS.

2. A. Boot into Win 10 from the eMMC, if that in turn boots OK & reports the new RAM correctly, & you can carry out basic system testing/functionality inclusive of the new RAM, at least you'll know if the new RAM is a part of this or not & obviously keep it, or remove it if the system won't boot or constantly crashes with the new RAM.

B. You might as well leave the SSD in place for now anyway. If you boot into Windows from the eMMC , does the new 500 GB SATA M.2 show up in Windows as a hard drive despite the BIOS not seeing it? (If it doesn't show up in Windows either, you may well have your answer.)

3.. If 2A also seems to have issues as well, then you'll have to go a step further & re-install the original RAM again instead, & then run Win again to see if normal function returns. (If that's the case, then the RAM may be suspect.)

If the new RAM is working OK, then concentrate your efforts on the M.2 again. Do you have an M.2 caddy or another PC that has a spare M.2 slot you could temporarily use with the M.2 to determine if it's functional to some degree or completely dead? If yes, test it, if no, then you'll probably have to simply return it for a direct exchange & try again once a replacement arrives.

You understand how this needs to go to double check this hardware? Given the doubt, there's little point in you investing a great deal of time in attempting to install Windows without at least ensuring the new hardware isn't the root of the problem!
 
The new RAM and the SSD (that is the one I have) are new and one can assume they come from a trusted vendor, Amazon?
I don't think I can without the internet.
I will start off with re-enable Windows on the eMMC in the BIOS but not tonight and maybe not tomorrow.
 
It has loaded a copy of Windows with only the ethernet showing on Settings > Network but not Wifi, so I have to go downstairs to hard wire to the modem and get to the internet. I am busy for the next few days so I shall think about it.
 
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