Factory reset button

GehanSL

New member
Hi, I have a Neo U1 box and suddenly the power won't turn on. I am looking for the little factory rest button or hole I need to press with a pin under the unit but I cannot find it. Please can someone advice.

Thanks

Gehan
 
I pressed it for 10 seconds but still there is no power coming to the box.
It isn't really a reset button but a recovery button which gets you to the recovery menu.

Do you actually have no power coming to the box or do you mean it isn't powering up but an led is illuminated?
 
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