Firmware installation instructions for NEO U9-H with the burning tool

notrui

Trusted Helper
#24
how do i know its finished
The burning tool shows also time elapsed.
Wait until say "burning sucessfully" in green color.
After you plug again the power cable it will take a little time to boot.
Then you have to choose the launcher you want.

The second boot is faster.
 
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#26
As far as I know, most of the Micro USB cables are capable of charging and transferring data, while I admit that a certain percentage of Micro USB cables are truly not able to transfer data.
There's a slight difference between the Micro USB cable that comes with the NEO U9-H and the regular Micro USB cable.
It's the metal part on the Micro USB cable that inserts into the NEO U9-H is a bit longer than the regular Micro USB cable.
For example, for the metal part that inert into the NEO U9-H, the cable that comes with the NEO U9-H is 8mm, while the regular Micro USB cable is 6mm.
I don't know the exact length of both metal part of the cables. Just for example.
sorry for the late response.
i tried yesterday to use a regular cable for the U1 and it got fully identified by the burning tool,
but on the other hand, i tried the same with regular cable on the U9-H and i got no identification.
so according to what u say here, i need to use the cable that come with the box, but it is a microUSB to usb b cable, and it means that i need another usb a to usb a cable the connect the pc, and this is a regular 6mm cable.
do u think it will identify the box?
 
#27
sorry for the late response.
i tried yesterday to use a regular cable for the U1 and it got fully identified by the burning tool,
but on the other hand, i tried the same with regular cable on the U9-H and i got no identification.
so according to what u say here, i need to use the cable that come with the box, but it is a microUSB to usb b cable, and it means that i need another usb a to usb a cable the connect the pc, and this is a regular 6mm cable.
do u think it will identify the box?
just tried it now, and same result - the burning tool doesnt identify the box. dont know what to do.
 

pusb87

Trusted Helper
#28
just tried it now, and same result - the burning tool doesnt identify the box. dont know what to do.
make sure the "world cup" driver installed when you installed the Burning Tool, if not uninstall and reinstall, ( if your not sure then uninstall and reinstall anyway and you should get a prompt to install the world cup drivers )

remove any other usb devices and the hdmi cable before trying

make sure that the power is off on the minix ( by removing the power plug, wait 30 secs, plug in the usb cable to minix and pc, and then plug back in the power cable ) and then hold the power button for a few seconds or so ( 6-10ish) until you get the connection.

try different combinations of usb cables and USB2.0 ports...it can be problematic to get a connection

and make sure you have no "security" software that may be blocking the connection

and of course make sure you are using the right firmware image for your device
 
#29
i got the burn tool to recognize my u9h. but now at 7% when formatting starts, it stops after a few mins after getting no response.
i also hear my minix connecting to usb and reconnecting like 4x from 0-7%
 
#31
i got 2 2.0 ports tried em both with 3 different cables including the original minix otg cable.it recognizes it so thats not the problem.
it just cuts out the usb connecion 3 times or so while its trying to format etc
got rid of virus scanners etc nothing helped so far
 
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