MINIX - Martin
Staff member
If you need to re-install the firmware for the NEO N42C-4, please follow these steps.
Please note, Re-installing the firmware shall wipe everything on the eMMC(C: drive, 32GB) where the Windows 10 OS is installed.
So you'll have to back up your important data in case they will lose forever.
1. Go to this webpage to download the firmware.
2. Prepare an 8GB or 16GB of NTFS format USB memory stick and rename its title as “WINPE”.
3. Unzip the downloaded firmware file, and then copy all child files and folders to the root directory of the USB stick. (See Firmware files at the root directory.png)
4. Connect the keyboard and USB stick to the N42C-4, power on theN42C-4, then press F11 button and select USB stick to boot in the prompt window.
You don’t need to do anything, just wait for the installation finished. It’ll take about 15 minutes.
If you don't find the USB stick at the list in the prompted window, please check if the USB stick is NTFS. (exFAT is a known format that the device does not recognize).
5. When you see the same window as Cleanup Test.jpg, please click the “Cleanup Test” on the desktop, then the box shall re-start.
Finish the initial setups and enjoy it.
If you see a Shell/Command window after re-installation and seems to have no way to go to the Windows desktop as usual.
Please check out this webpage.
Please note, Re-installing the firmware shall wipe everything on the eMMC(C: drive, 32GB) where the Windows 10 OS is installed.
So you'll have to back up your important data in case they will lose forever.
1. Go to this webpage to download the firmware.
2. Prepare an 8GB or 16GB of NTFS format USB memory stick and rename its title as “WINPE”.
3. Unzip the downloaded firmware file, and then copy all child files and folders to the root directory of the USB stick. (See Firmware files at the root directory.png)
4. Connect the keyboard and USB stick to the N42C-4, power on theN42C-4, then press F11 button and select USB stick to boot in the prompt window.
You don’t need to do anything, just wait for the installation finished. It’ll take about 15 minutes.
If you don't find the USB stick at the list in the prompted window, please check if the USB stick is NTFS. (exFAT is a known format that the device does not recognize).
5. When you see the same window as Cleanup Test.jpg, please click the “Cleanup Test” on the desktop, then the box shall re-start.
Finish the initial setups and enjoy it.
If you see a Shell/Command window after re-installation and seems to have no way to go to the Windows desktop as usual.
Please check out this webpage.