Glitchy Video!

Zed

Member
My new U22 box seems to have unstable video output. Basically the screen drops out for a fraction of a second, sometimes long enough that the TV thinks it is a new connection and it flashes the 2160p confirmation text. It's a new TV and I had a similar issue with the U9 box but that went away when I upgraded the HDMI cables to V2. Now the U9 video is stable on the new TV. The U22 seems stable on an old TV (no CEC) but when I power it on the TV sees no signal until I change the input away from the U22 input and then switch back to it. The U9 is fine on this TV. I have tried several HDMI cables and it seemed to be worse on one. Sometimes it settles down for long periods and sometimes it just gets unwatchable. I've experimented with as much as I can find in settings but nothing seems to impact it. I also don't lose audio when the video drops out. Ive donr my best to make sure that the cables are seated correctly and that there is no stress or movement in the cable that could effect connection.

BTW... I switched off the auto HDR/SDR stuff and it seemed (in my opinion) to improve the video quality. Vs the U9 the U22 has had a slightly washed out look.

Networking seems weak on the U22, I get higher definition from my U9 and they are side by side on the same TV/network etc running the same apps. The only thing I can think of is the apps can't cache the video fast enough to support higher video res. So maybe its the network. Having said that it's intermittent, YouTube delivered brilliant quality on the U22 this AM. The U22 is possibly a little close to the router for it's liking so I might try a wired connection but generally I've found that Android expects WiFi and a wired connection seems to through some things off.

I'm a little lost with this one, nothing seems to be totally consistent, it is frustrating to trouble shoot. It often seems like it has been fixed then an hour later it's back again!

Any clues would be appreciated.

Thanks.
 
Oh yeah... sorry to plague the forum with this stuff but Minix support has been totally unresponsive so far.
 
The U22 is possibly a little close to the router for it's liking so I might try a wired connection but generally I've found that Android expects WiFi and a wired connection seems to through some things off.
Try wired with the Fake WiFi enabled in settings (y)
Screenshot_20201007_091502.jpg
 
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I have a reply from Minix! Yey! It looks like the flakey output might be related to CEC. I want to use CEC so turning it off full time isn't a good option as far as I am concerned. The email implied that an update was coming that should solve an issue I have with the A3 Air Mouse so I am hoping there is some CEC improvements in the code. Seeking some clarification on that now.

Support seemed knowledgeable and helpful, not always expected these days.

I think there is some holiday going on in China/HK at the moment so that probably delayed the response.
 
Apparently FW006 is going to be released later this month and it has a good chance of fixing the power button issue I'm having with the remote and the video stability re CEC.

Crossed fingers.

So, yey! for that.
 
Oh yeah... sorry to plague the forum with this stuff but Minix support has been totally unresponsive so far.
That's what the forum is for! You probably tried that already, because you said about trying different cables but did you try different ports on your TV?
 
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That's what the forum is for! You probably tried that already, because you said about trying different cables but did you try different ports on your TV?

Yes..

Tried every combo I could but nothing consistently made it worse or better.
 
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