Intermittent Lose of Sound & Vision

M

Matchlessman

New member
I've noticed recently that my NEO U22 has started to intermittently lose both sound and vision for a second or so when streaming via apps like Kodi and YouTube and even video when on the launcher screen. When it happens, the screen goes completely blank after a brief blue flash and then resumes normally.

At the moment I've got the U22 connected to a different TV to see if the problem is repeatable and related to the device, however I was wondering if any other forum members have also experienced this issue.

Any advice/help would be much appreciated.
 
Matchlessman said:
I've noticed recently that my NEO U22 has started to intermittently lose both sound and vision for a second or so when streaming via apps like Kodi and YouTube and even video when on the launcher screen. When it happens, the screen goes completely blank after a brief blue flash and then resumes normally.

At the moment I've got the U22 connected to a different TV to see if the problem is repeatable and related to the device, however I was wondering if any other forum members have also experienced this issue.

Any advice/help would be much appreciated.
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possibly refresh rate switching to your TV ??
 
I have run into similar problem before, and it turns out to be something wrong with the HDMI cable.
You may try to find an alternative HDMI cable, see if it makes any difference.
 
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