Issue during waking from sleep mode

#1
Hi,
I'm a new owner of the J50-C. I bought it from the Minix store in Aliexpress China. I have an issue while waking the computer from sleep. The Monitor does not receive any signal and yet the light in the PC, remains blue. I have updated the BIOS to the latest version, but the issue has not resolved. Please help.
 

ArcticWolf

Trusted Helper
#3
Hi,
I'm a new owner of the J50-C. I bought it from the Minix store in Aliexpress China. I have an issue while waking the computer from sleep. The Monitor does not receive any signal and yet the light in the PC, remains blue. I have updated the BIOS to the latest version, but the issue has not resolved. Please help.
Have you tried hot plugging the HDMI? (Disconnect it & reconnect it while the system is running.)

Any change or still no signal?

Is this problem repeating every time your J50C-4 enters a sleep state?
 
#5
Have you tried hot plugging the HDMI? (Disconnect it & reconnect it while the system is running.)

Any change or still no signal?

Is this problem repeating every time your J50C-4 enters a sleep state?
yes I tried hotplugging it. but it still did not work. One thing I noticed is, that it shuffles the output options between display port and HDMI, as seen in my monitor screen display message.
 
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