Issue during waking from sleep mode

docharsha89

New member
Hi,
I'm a new owner of the J50-C. I bought it from the Minix store in Aliexpress China. I have an issue while waking the computer from sleep. The Monitor does not receive any signal and yet the light in the PC, remains blue. I have updated the BIOS to the latest version, but the issue has not resolved. Please help.
 
Are you using HDMI cable that came with the device?
Did you update windows recently?
 
Last edited:
Hi,
I'm a new owner of the J50-C. I bought it from the Minix store in Aliexpress China. I have an issue while waking the computer from sleep. The Monitor does not receive any signal and yet the light in the PC, remains blue. I have updated the BIOS to the latest version, but the issue has not resolved. Please help.

Have you tried hot plugging the HDMI? (Disconnect it & reconnect it while the system is running.)

Any change or still no signal?

Is this problem repeating every time your J50C-4 enters a sleep state?
 
Have you tried hot plugging the HDMI? (Disconnect it & reconnect it while the system is running.)

Any change or still no signal?

Is this problem repeating every time your J50C-4 enters a sleep state?
yes I tried hotplugging it. but it still did not work. One thing I noticed is, that it shuffles the output options between display port and HDMI, as seen in my monitor screen display message.
 
It happens mostly all the time, when I wake the PC from sleep mode. I own the N42-C and it has never occured to me even once.
 
Hi,

I am having the same issue. When waking from sleep, the screen doesn't come back on. I have to unplug the HDMI cable and reconnect. I have the latest bios. Are there any fixes for this?
 
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