J50C-4 Max Boot Issue

[Robabco]

My J50C-4 Max just decided to go to reboot to the cmos/bios screen with no errors or notifications except a quick “no media present”. I assume this means it is not seeing M2 SSD or SSD has failed. There is a small B4 code then a 99 code in bottom right hand corner of the screen. Any confirmation or ideas? Thanks.

 

[notrui]

Hi.
Power on your device and enter your BIOS: del key

Then navigate to boot and check if your SSD is present:
see attached file

recommended:
put your BIOS with default settings (exit and save)

install link: (if your ssd is present)

NEO J50C-4 Max - Windows 11 Pro OS image [21H2]

Windows 11 Pro OS image [21H2] for NEO J50C-4 Max is available to download from below: Download Link 1 [MINIX Forum Server]: https://files.theminixforum.com/shared/firmwares/J50C-4_Max-Win11_Pro_21H2-Multi_languages-20211018.zip MD5: 870e04710a8ad5452835c70b45618086 Installation instructions...

theminixforum.com

Note:
you can try to download from microsoft website the latest windows 24H2 ISO image (and install it):
after download you can install the ISO from a pen drive for example (rufus or balena etcher are useful programs)

 

[Robabco]

Hi.
Power on your device and enter your BIOS: del key

Then navigate to boot and check if your SSD is present:
see attached file

recommended:
put your BIOS with default settings (exit and save)

install link: (if your ssd is present)

NEO J50C-4 Max - Windows 11 Pro OS image [21H2]

Windows 11 Pro OS image [21H2] for NEO J50C-4 Max is available to download from below: Download Link 1 [MINIX Forum Server]: https://files.theminixforum.com/shared/firmwares/J50C-4_Max-Win11_Pro_21H2-Multi_languages-20211018.zip MD5: 870e04710a8ad5452835c70b45618086 Installation instructions...

theminixforum.com

Note:
you can try to download from microsoft website the latest windows 24H2 ISO image (and install it):
after download you can install the ISO from a pen drive for example (rufus or balena etcher are useful programs)

The SSD is not present. I installed another SSD which also was not recognized. Attached is a screen shot of what the boot screen shows. I am not sure what to make of this, and next step(s). I appreciate your assistance.

 

[Robabco]

The SSD is not present. I installed another SSD which also was not recognized. Attached is a screen shot of what the boot screen shows. I am not sure what to make of this, and next step(s). I appreciate your assistance.

The boot was in default. This picture shows one of my experimentations to see if any changes would alter the behaviors. I put everything into default modes with no differing effects.

 

[notrui]

The SSD is not present. I installed another SSD which also was not recognized. Attached is a screen shot of what the boot screen shows. I am not sure what to make of this, and next step(s). I appreciate your assistance.

Hum ok.
Maybe one of the steps is to check the hardware, connections:
You need to open the device