Minix neo u1 not working

Eliot

New member
I have been using neo u1 more than 1 year. But now I cannot turn it on. Power led is always off and there is no signal at tv. I tried to check with another power adapter but its same. I tried hard reset as well. Is there any way to save the box? I opened inside the box in order to see if there is something but I couldnt see any component burned or seems faulted.
 
Today I also checked fw update with usb burning tool, but PC cannot recognize the attached box. It seems like there is something about the power.
The power adapter I checked was 5V 3A in an Electronics shop.
 
Today I also checked fw update with usb burning tool, but PC cannot recognize the attached box. It seems like there is something about the power.
The power adapter I checked was 5V 3A in an Electronics shop.
Please send me a PM, I'll then help to resolve this matter immediately.
 
I have the same issue today - was there a fix for this suggested - had the neo u1 for 2,years without issue - I have a couple of alternative power leads but am wary about trying them as they are > 5v output
 
I have the same issue today - was there a fix for this suggested - had the neo u1 for 2,years without issue - I have a couple of alternative power leads but am wary about trying them as they are > 5v output
Do NOT connect anything more than 5V !
 
Thanks - I fear it’s the device - the chances of a cable/plug going down I would have thought will be slim. One other factor which may or may not be relevant is due to bugs being picked up along the way with un official Kodi add ons the box would freeze and I had to power down a number of times by cutting power at the socket
 
have the same problem tried USB tools PC not recognize and also changing the power. really annoying this every two year need to change minix
 
MINIX NEO U1, why is not working well and for some time now is very difficult to watch online movies or to streaming movie apps, can someone shares hes experience with me about how MINIX NEO U1 is working now, please John I need your advice as soon as possible
 
MINIX NEO U1, why is not working well and for some time now is very difficult to watch online movies or to streaming movie apps, can someone shares hes experience with me about how MINIX NEO U1 is working now, please John I need your advice as soon as possible
Are you meaning legal streaming apps?

Support or discussions pertaining to non-legal or copyright material is not allowed!
 
Hi, I have similar problem with NEO U1. Just 2 days back, the box does not have any lights when I turn it on.
I did not change the power adapter or any settings before that. Unable to get another power adapter with similar
specs/connector to the NEO U1. THe shops are also not open in Singapore due to covid19.
What can I do to troubleshoot ?
 
Hi, I have similar problem with NEO U1. Just 2 days back, the box does not have any lights when I turn it on.
I did not change the power adapter or any settings before that. Unable to get another power adapter with similar
specs/connector to the NEO U1. THe shops are also not open in Singapore due to covid19.
What can I do to troubleshoot ?
Please contact our customer support team at: support@minix.com.hk
 
Hi, I have similar problem with NEO U1. Just 2 days back, the box does not have any lights when I turn it on.
I did not change the power adapter or any settings before that. Unable to get another power adapter with similar
specs/connector to the NEO U1. THe shops are also not open in Singapore due to covid19.
What can I do to troubleshoot ?

Have you tried using a multimeter to check the power supply outputs a voltage?
 
Have you tried a reset? There's a reset button behind a hole on the underside. With the U1 turned off press the rest button with a pin, hold it and press the power button. This should get you to the recovery menu, and from there, there is a factory reset option.
 
Unfortunately there is no response to that too. I just ordered a new power adaptor. Will only reach me in 14-20 days. Will try with that for now.
 
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