NEO N42C-4 HDMI timeout issue on latest Windows build with latest Intel HD graphics Drivers

V

VLAKA

New member
Hello, I have faced some issue after upgrading to latest (build 2004) version of Windows 10 via Windows Update
My device connected to the TV (Toshiba) with HDMI cable.
All works fine. But if I turn off the TV for about 15min and then turn on it, I see only black screen. Audio works fine (If there some media was launched before turning off TV I can hear it)
They are 2 options to get screen show the picture:
1. Reconnect HDMI cable (then it is recognized without any issue)
2. Reboot device by power button (by the way it start to show "Shouting down" blue picture on the TV screen during shouting down process)

Looks like there some timeout, re-sync HDMI issue or bug in the latest Intel HD graphics driver.
Didn't see any related event in the Events log

For now I have rolled back to previous build and all works fine
If someone have any idea if there option to fix it it will be great
 
VLAKA said:
Hello, I have faced some issue after upgrading to latest (build 2004) version of Windows 10 via Windows Update
My device connected to the TV (Toshiba) with HDMI cable.
All works fine. But if I turn off the TV for about 15min and then turn on it, I see only black screen. Audio works fine (If there some media was launched before turning off TV I can hear it)
They are 2 options to get screen show the picture:
1. Reconnect HDMI cable (then it is recognized without any issue)
2. Reboot device by power button (by the way it start to show "Shouting down" blue picture on the TV screen during shouting down process)

Looks like there some timeout, re-sync HDMI issue or bug in the latest Intel HD graphics driver.
Didn't see any related event in the Events log

For now I have rolled back to previous build and all works fine
If someone have any idea if there option to fix it it will be great
Click to expand...

I have also very recently updated my N42C-4 to build 2004 and just tested in the scenario you describe ( mine is connected via HDMI to a Samsung TV) . Fortunately my setup worked fine.

I know this doesnt specifically help you but does indicate that its probably not a generic issue with N42C-4 and build 2004.
 
@VLAKA

As @pusb87 i also have latest 2004 build installed and i don't have issues.

Note:
I have hdmi direct connection (LG 1080p monitor).

Check this:
-minix and TV settings
-hdmi cable, TV hdmi input
 
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