NEO U22-XJ black screen on start up (box brand new)

mick

New member
i see another thread about it updating but my box displayed no message, l restarted it a few times and now l think l've broken it by interupting the update if thats what is was doing, l've no idea if it was, mouse still works but no other function except power off/restart/sleep when long pressing the power button, l'm freaked the box was expensive, for me anyway

now only mouse works no power off button responding
 
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have you any idea what happened? its literally brand new, l've bought 3 minix over the years, never had this happen before, no idea how to factory reset
 
have you any idea what happened? its literally brand new, l've bought 3 minix over the years, never had this happen before, no idea how to factory reset
Just one thing:
Please be sure you have U22-XJ (older model) and not U22-XJ max (newer model).
They are similar devices but they have different hardware
 
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