Thanks for the reply
It seems that the default video player/decoder in Android 5.1 has been disabled. No default is set & I need to define other video players.
In some Apps, this does not work, such as Netflix (the error I got was 5.10, not 5.31 & there's no known fix for it).
The question, therefore - Is there's a way to restore the original Video player/decoder in Android 5.1?
I can try the system cache. Can you explain how I do it?
You're welcome
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Ok, lol, obviously you haven't clicked on the linked Netflix thread above or you'd be aware that 5.3.1 isn't an error code, it's an actual Netflix app version number.
We're here & happy to help but if users actually make some effort to help themselves first things would go significantly faster in a lot of cases. (I.e. Simply Googling "Neo U1 clear cache" brings up a number of sources with directions of how to do it.)
You can clear the cache/data for any given individual app by going into the device settings -> apps -> & highlight/select the app you wish to clear the cache, or data for.
Otherwise, to clear the system cache from the recovery menu.....
Press & hold the U1's power button for 6+ seconds.
From the menu that appears on-screen use the d-pad on your remote & select "wipe cache", (you'll receive a confirmation).
Once completed, choose "reboot" from the same menu & wait for the device to restart.
If this also fails, try factory resetting.