Nordvpn

zeefah

New member
Hi guys I've been usinv nordvpn for about 5months and had no issues. Recently when changing streams or browsing the internet it has no connection through the VPN. The issue is only related to the android box. I have Nord vpn on my phone and firestick 4k and they work absolutely fine. I have tried the following to fix this issue.

1. Complete reinstall
2. Change server
3. Change protocols
4. Keep vpn all the time (android settings)
5. Clear cache

I must add the box is running on the latest update and without Vpn on I have no issues.

When the internet connection drops coincidentally I am unable to open the app when I click on the app to open the loading screen stays on for a minute or two and as soon as the app opens I have internet connection again. Based on this experience I feel the problem is caused by the app being put in the background and the system is unable to open it quick enough. That's just a theory Im not very knowledgeable.

If anyone else has had this issue or thinks they may be able to help me fix it please let me know because I'm currently considering just getting another firestick to replace the box.

Sent from my GM1920 using Tapatalk
 
Hi guys I've been usinv nordvpn for about 5months and had no issues. Recently when changing streams or browsing the internet it has no connection through the VPN. The issue is only related to the android box. I have Nord vpn on my phone and firestick 4k and they work absolutely fine. I have tried the following to fix this issue.

1. Complete reinstall
2. Change server
3. Change protocols
4. Keep vpn all the time (android settings)
5. Clear cache

I must add the box is running on the latest update and without Vpn on I have no issues.

When the internet connection drops coincidentally I am unable to open the app when I click on the app to open the loading screen stays on for a minute or two and as soon as the app opens I have internet connection again. Based on this experience I feel the problem is caused by the app being put in the background and the system is unable to open it quick enough. That's just a theory Im not very knowledgeable.

If anyone else has had this issue or thinks they may be able to help me fix it please let me know because I'm currently considering just getting another firestick to replace the box.

Sent from my GM1920 using Tapatalk
Have you removed optimisation for the app to allow it to run in the background? (I assume you mean the NordVPN app that is):
Screenshot_20201104_102220.jpg
 
Thanks for your reply I will try your suggestion and let you know how I get on. Here's hoping it works!

Sent from my GM1920 using Tapatalk
 
@Marty thanks for your suggestion pal it's been over 24hrs since turning battery optimization off and the problem has not occurred. Really appreciate it.

Might be worth reporting this problem directly to Nord as well ;)!!

They're pretty good about fixing issues like this.
 
Might be worth reporting this problem directly to Nord as well ;)!!

They're pretty good about fixing issues like this.
I will do I am still waiting for them to reply to my first message regarding this issue. The Minix forum was faster! Lol
 
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