only laucher 3 installed in settings home

[Erika B.]

Hello,
Just bought the device and installed it but there is only launcher3 available. Can I download the other launcher somewhere?

 

[notrui]

Hi and welcome.

Go to all apps and check for firmware updates (FOTA app).

It is available (metro and launcher3) in latest firmware (2020-05-03)

https://theminixforum.com/index.php?threads/neo-u22-xj-003a-fw-20200503-bugtracker.2797/

Note:
If FOTA app does not work and it says you have the latest version you have to do it manual, link above.
Check your device firmware.

 

[Erika B.]

I did the FOTA update and now the new launcher is present.

Thank you so much!!!
This issue is now resolved, you can close this ticket.

Kind regards,
Erika