Sound/Volume control issue using remote A2

Kaysa

New member
Hello,

I have 2 sound issues on my minix X8-H Plus:
  • Most of time, there is no sound from any media that I play (Tune In radio streaming, movies streaming from web, YouTube, Kodi...). I have to get out of the media application and then come back and the sound suddenly works.

  • The volume control doesn’t work at all on every media that are playing, I can't turn up and down the volume from my Minix A2 remote control . It happens only on media applications. When no media plays and I'm on the desktop, volume controls work perfectly.

It seems to happen only when I'm using the remote control Minix A2 (Red/Orange ring).

When the A2 remote is unplugged and I'm using the basic minix remote from the X8-H Plus, sound and volume control work perfectly.

It has happened since I have upgraded from 4.4 to Android Lollipop OS Firmware [20170612] (the file from John)

Did you ever experience the same issue?

Is there a known compatible issue with the last OS on the X8-H Plus and the A2 remote?

Did I miss a setup somewhere?


Thank you in advance for your feedback.
 
For the people who meet the same issue; I got the following reply from the Minix Support team:
Unfortunately, the original NEO A2 remote is not compatible with the Android Lollipop OS firmware for NEO X8-H Plus.
The audio is automatically diverted to the NEO A2 remote and there is no way to prevent this, which is why you’re experiencing new sound from the unit.
The only options available are to either use a different input method/remote or return to the Android KitKat OS firmware for NEO X8-H Plus.

Personally, I don't want to go back on Kit Kat since I rather keep Kodi 17. I will check for another remote then.

Hope this thread will help.
K.
 
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