Trying to Factory Reset - "Erase Everything" not working

I

itm

Member
I am trying to factory reset my U9H before selling it. I have removed my cloud accounts from it, and have selected the Factory data reset option, but when I click on "Erase everything" nothing happens. The button flickers to register that I clicked it, but absolutely nothing happens (and nothing is erased).
Anyone know how I can wipe the box?
 
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