@Villa i saw the links you provided and maybe installing the correct audio driver the issue is gone.
@Juda install audio drivers and test.
https://theminixforum.com/index.php?threads/neo-z83-4-all-drivers.76/
Please post a picture first (device manager) , it is easier for us to see and help.i tried but it keep saying that best driver is already installed
also i see 2 cards under device manager but only one under playback devices (Intel sst )
same problem@Juda there are many apps for drivers like DriverMax,DriverBooster etc.You can try with DriverMax free and see is it offers another drivers for sound,video and game controllers.DriverMax offers large capacity of different drivers.With free version only two drivers in one day.Is it offers different drivers for sound try them and see is it better. I know it's a long shot but you will spend only few minutes.You can always rollback to existing drivers.