Apps Not Running

#1
Hi all.
Have downloaded 1 ot 2 Apps in recent times and they appear on my Home Screen on the bus however once I go to open them the box just goes back to the Home Screen.
Have reset the box but problem still exists.
Have looked for an update but box tells me it’s up to date.
Bit of a technofobe so you lease be gentle with suggestions.
Many thanks
 

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