Can't seem to get video output from anything other than HDMI port

[nmarques]

I am hooking up this PC running Windows 11 to a Samsung TV. HDMI to HDMI works fine. If I try to use the same cable with a USB-C to HDMI adapter (Anker), I get nothing. I also tried a mini-DisplayPort 1.2 to HDMI adapter with the same cable, and again, I get nothing.

At first, I was trying to use the HDMI with another port for a 2nd monitor but for troubleshooting, I'm trying one port at a time.

I've already updated to the latest Intel UHD Graphics drivers, but that didn't make a difference.

Any ideas what I need to do?

 

[OldFriend]

Are you powering off when trying the different connections? Hot swap isn't supported.

NGC-5 USB-C Video Output (Dual Monitors)

Good day all, Grabbed me a few Black Friday specials, one of them being a dual monitor USB-C Dock which for the life of me I just cannot get to work on the NGC-5: https://www.digitec.ch/en/s1/product/sandberg-usb-c-dock-2-x-hdmi-1-x-vga-100-w-usb-type-a-docking-stations-14044157?supplier=406802...

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[Villa]

I am hooking up this PC running Windows 11 to a Samsung TV. HDMI to HDMI works fine. If I try to use the same cable with a USB-C to HDMI adapter (Anker), I get nothing. I also tried a mini-DisplayPort 1.2 to HDMI adapter with the same cable, and again, I get nothing.

At first, I was trying to use the HDMI with another port for a 2nd monitor but for troubleshooting, I'm trying one port at a time.

I've already updated to the latest Intel UHD Graphics drivers, but that didn't make a difference.

Any ideas what I need to do?

MINIX NEO J50C-8SE
Note: The integrated USB-C port only supports video output, not audio output. An active adapter is required to convert Mini DisplayPort output to HDMI/DVI output.

If your Mini DisplayPort to HDMI adapter is passive then this will explain why!

As for the USB-C to HDMI, try connecting before powering on the device or restart the device.

I've never had any issue using USB-C to HDMI.


For reference:

NEO Z83-4: Converting Mini DisplayPort Signal to HDMI **Active Adapter Required**

Please note, an active adapter is required to convert Mini DisplayPort signal to HDMI. A passive adapter/cable will not work. Below are examples are active adapters: https://www.amazon.com/Cable-Matter...words=mini+displayport+to+hdmi+active+adapter...

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