Five times red flashing

JohnSmith

New member
Hi!

I received a NEO N42C-4 Plus device. When I connect the adapter, the led flashes red five times and nothing happens. What it means? Thank You the answer!
 
Hi!

I received a NEO N42C-4 Plus device. When I connect the adapter, the led flashes red five times and nothing happens. What it means? Thank You the answer!
I have had this issue too!

I thought the device was dead but it now does boot again.

Sorry but I don't know how it got fixed?!

I remember tinkering with it and at some point it started up again.
 
Hi!

I know that, thanks. But this power supply was pulled from another working N42C-4, so it is flawless. However, my device does not work with it, so the power supply is good. And, of course, original factory, which is added in the box.
 
Thank You! But how? Nothing memory? :)
Have you tried resetting the BIOS?

Disconnect the power lead.
Using a bent out paperclip or similar, press and hold the reset button for around ten seconds.
Reconnect power lead.
Press power button.


Screenshot 2023-07-16 235158.jpg
 
Have you tried resetting the BIOS?

Disconnect the power lead.
Using a bent out paperclip or similar, press and hold the reset button for around ten seconds.
Reconnect power lead.
Press power button.


View attachment 4436


Thank You! But unfortunately, the reset does not work. I tried, but nothing changes. When i tested the Neo with an USB-C cable (adapter and Accubank) : with this solution the red LED flashes five times and then stays on lights up continuously. But apart from that, nothing happens, you can't even turn it on.
 
Thank You! But unfortunately, the reset does not work. I tried, but nothing changes. When i tested the Neo with an USB-C cable (adapter and Accubank) : with this solution the red LED flashes five times and then stays on lights up continuously. But apart from that, nothing happens, you can't even turn it on.
Other suggestions, which is basically what I did, are...

1. Connect power, then press and hold the Power button. See if the Blue Led comes on?

2. Disconnect power. Press and hold the Power button then insert the power connector while keeping the Power button pressed. See if the Blue Led comes on?

If the Blue Led lights up, it will most probably then go off after around 5 secs. A flicker of hope! ;)
Press the Power button again to see if the device will power up and boot.
 
Other suggestions, which is basically what I did, are...

1. Connect power, then press and hold the Power button. See if the Blue Led comes on?

2. Disconnect power. Press and hold the Power button then insert the power connector while keeping the Power button pressed. See if the Blue Led comes on?

If the Blue Led lights up, it will most probably then go off after around 5 secs. A flicker of hope!;)
Press the Power button again to see if the device will power up and boot.

Thank You angain! I won't have time today, but when I'm done, I'll write what happened!
 
Other suggestions, which is basically what I did, are...

1. Connect power, then press and hold the Power button. See if the Blue Led comes on?

2. Disconnect power. Press and hold the Power button then insert the power connector while keeping the Power button pressed. See if the Blue Led comes on?

If the Blue Led lights up, it will most probably then go off after around 5 secs. A flicker of hope!;)
Press the Power button again to see if the device will power up and boot.

Hi!

Unfortunately neither method was good. But! :) My NEO N42C-4 Plus it still works again :)
I thought, maybe he had another problem, so with the first idea i shorted the legs of the power button with a metal forceps. And a miracle happened, it started working :) Then i turned it off from the Windows10, then back on, but the power button still didn't work. So I shorted it again and then it turned on again.
But now, i don't know what to do now. It's quite a barbaric way to run two cables outside the house and always touch them when I want to turn it on. I dare unsolder the switch? It's a bit rusty, I can see that now. Maybe I'm just making it worse.
 
I received a NEO N42C-4 Plus device.
Did you receive it second hand?

But now, i don't know what to do now. It's quite a barbaric way to run two cables outside the house and always touch them when I want to turn it on. I dare unsolder the switch? It's a bit rusty, I can see that now. Maybe I'm just making it worse.
Can you post a photo of the switch?
 
Yes, from second hand. It was used in a wetter room, unfortunately, it shows. The circled legs, which I shorted.

View attachment 4441View attachment 4442
How good are your soldering skills?

I would reflow the solder joints and spray the switch with switch cleaner.

If that fails then I'd replace the switch!

It doesn't need to be an exact replacement switch.
You could get any push button momentary switch and fit it to the case.
 
How good are your soldering skills?

I would reflow the solder joints and spray the switch with switch cleaner.

If that fails then I'd replace the switch!

It doesn't need to be an exact replacement switch.
You could get any push button momentary switch and fit it to the case.

Sometimes i solder as a hobby. I think I try.
 
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