Help please

[lskdo]

Hello
I have a minix neo x5 that is stuck on reboot. I have tested to restart and unplug and also all that is listed under in the menu.
Hope someone understands my problem. And can give me some help.

 

[MINIX - John]

Hello
I have a minix neo x5 that is stuck on reboot. I have tested to restart and unplug and also all that is listed under in the menu.
Hope someone understands my problem. And can give me some help.

To confirm, do you have a NEO X5 or NEO X5 mini?

 

[lskdo]

To confirm, do you have a NEO X5 or NEO X5 mini?

NEO X5? It says on the back.

 

[MINIX - John]

NEO X5? It says on the back.

It should be possible to resolve this issue by manually re-installing the firmware on your MINIX NEO X5.
The final MINIX NEO X5 firmware based off Android 4.4.2 OS can be found here:
https://theminixforum.com/index.php?threads/official-release-x5-kitkat-250-february-8th-2016.24/
Manual installation instructions are included in the thread post.

 

[lskdo]

Hi thank you so much for your help. I will try it.

 

[betao23]

Hello. My Minix Neo 5 does not connect with computer or my computer does not recognize it. Can can I reinstall it thru USB or Memory Card?

 

[ArcticWolf]

Hello. My Minix Neo 5 does not connect with computer or my computer does not recognize it. Can can I reinstall it thru USB or Memory Card?

What about the device itself? Is it otherwise running normally or no function at all?

Did you read the post just two posts above yours in this thread ?