Malfunctioning

T

TAKUDZWA

New member
So my devices just went off,tried resetting it and it didn't work,it's showing there is power and I thought it was a firmware malfunctioning so had to install a new version but its stuck on 7%...what can I do?
 
I know you say you tried resetting already but as the image flash appears to be stalling I suggest you perform a Factory reset via the Recovery Menu, then try flashing the firmware image again.

Disconnect the power.
Reconnect power.
Press and hold the Power Button for 8-10 secs.
Recovery Menu should soon appear.
Use remote to select Wipe data/factory reset
 
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Villa said:
I know you say you tried resetting already but as the image flash appears to be stalling I suggest you perform a Factory reset via the Recovery Menu, then try flashing the firmware image again.

Disconnect the power.
Reconnect power.
Press and hold the Power Button for 8-10 secs.
Recovery Menu should soon appear.
Use remote to
Click to expand...
Villa said:
I know you say you tried resetting already but as the image flash appears to be stalling I suggest you perform a Factory reset via the Recovery Menu, then try flashing the firmware image again.

Disconnect the power.
Reconnect power.
Press and hold the Power Button for 8-10 secs.
Recovery Menu should soon appear.
Use remote to select Wipe data/factory reset
Click to expand...

There is no display at all,it just went blank
 
TAKUDZWA said:
There is no display at all,it just went blank
Click to expand...
Disconnect everything (Power cable, HDMI cable, USB devices connected, all) and leave it disconnected for a while.

After a time (5 minutes for example) connect again just power cable and HDMI cable.

If factory reset does not work (and you continue with problems ) it is better reflash firmware but be aware you will lose all data and settings:
https://theminixforum.com/index.php?threads/neo-u9-h-008fw.43/
 
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