Returned the box and got a replacement one, still have an issue sometimes it just crashes,, would it be that I'm using a universal air mouse remote, and not the minix a2 or a3 remote ? Thanks..
Is it random or always in the same app?
Did you root it?
When the box was replaced, did you replaced the power supply as well?
What is connected to the box (thumb drives, MicroSD, etc...)?