Neo A1 keyboard stopped working

#1
I presume this is a driver issue due to an update to Windows, but my A1 no longer functions as a keyboard. As far as I can tell all the mouse functionality is there, but none of the keyboard buttons work. Can I get a new driver to install, or how can I fix this otherwise?
 
#3
I presume this is a driver issue due to an update to Windows, but my A1 no longer functions as a keyboard. As far as I can tell all the mouse functionality is there, but none of the keyboard buttons work. Can I get a new driver to install, or how can I fix this otherwise?
We do not have any driver updates available for NEO A1. We stopped producing NEO A1 remote in 2013.
 
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