notrui
Trusted Helper
Flashing is put a new or old firmware (upgrade or downgrade) in a device and will also reset everything.Ok, my bad. Bad choice of words. I should have said FLASHING his firmware, not upgrading. Flashing will reset everything to point zero, and that may be what would fix his problem, as it would clear everything and start with a new slate.
Factory reset will reset everything in the device, also called as "hard reset" or "master reset", restoring the device to original OS state.
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