Hi everyone
I ask for your help in the hope of solving a serious problem with my newly purchased Neo U22 minix.
I proceeded to connect the box to the TV and update the firmware to the latest version (V003A) via manual procedure because through OTA it was impossible.
I did everything correctly and the box updated.
I did a factory reset via recovery mode.
I then proceeded to configure the box and install the apps (I have owned the NEO U1 for a few years and I have never encountered the following problem).
I use an Air Mouse Minix Neo A3 (model with backlight), which I use even without any problem on the Neo U1.
However, I realized that scrolling of web pages (Chrome, Internet Samsung), and in many applications (Amazon app, Gmail, etc. ..) does not work via air mouse.
Instead of scrolling the pages, the text is selected without the possibility of dragging the page up or down. It only works using the directional arrows (somewhat inconvenient).
This for me is a serious problem that prevents me from using the box normally, as I do with the Neo U1.
I use the box for internet browsing, for reading and writing emails, for Word, Excel, for the online shop via Amazon, Ebay, etc. and scrolling with the air mouse is indispensable.
Is it a bug? Does this also happen to you or is it a problem with my U22 box? Hopefully how can I resolve?
With the Minix Neo U1 and before with the Neo X7 it has never encountered this problem.
Thanks to those who want to help me.
I ask for your help in the hope of solving a serious problem with my newly purchased Neo U22 minix.
I proceeded to connect the box to the TV and update the firmware to the latest version (V003A) via manual procedure because through OTA it was impossible.
I did everything correctly and the box updated.
I did a factory reset via recovery mode.
I then proceeded to configure the box and install the apps (I have owned the NEO U1 for a few years and I have never encountered the following problem).
I use an Air Mouse Minix Neo A3 (model with backlight), which I use even without any problem on the Neo U1.
However, I realized that scrolling of web pages (Chrome, Internet Samsung), and in many applications (Amazon app, Gmail, etc. ..) does not work via air mouse.
Instead of scrolling the pages, the text is selected without the possibility of dragging the page up or down. It only works using the directional arrows (somewhat inconvenient).
This for me is a serious problem that prevents me from using the box normally, as I do with the Neo U1.
I use the box for internet browsing, for reading and writing emails, for Word, Excel, for the online shop via Amazon, Ebay, etc. and scrolling with the air mouse is indispensable.
Is it a bug? Does this also happen to you or is it a problem with my U22 box? Hopefully how can I resolve?
With the Minix Neo U1 and before with the Neo X7 it has never encountered this problem.
Thanks to those who want to help me.