WoohooOK guys it would appear I've been telling(unknowingly)porkies.!!
I checked my updates from the settings which stated my system was fully updated.
However my system is 4.4.2 and not 5
So it would appear I am kitkat and not lollipop??
If this the case do I need to download both links supplied ,and are instructions included in order to update?
Do I have to carry out firmware link?
Thanks for your patience
Just download the first link and follow the instructions in the Youtube video.